State Farm® Insurance Agent Lindsey Keen

"Lindsey and her team are awesome. They made it so easy to get what just what I needed for my insurance needs. Always available for questions and looking out for what is right for the customer. I was thinking of getting a type of insurance and was told that it wasn't worth it. That's the company and people you want to work with."

"The agents need better listening skills and should communicate to their insured changes, fees, timelines of those fees and should remove coverage you have repeatedly requested be removed not add additional coverage. Who requests full coverage on a 2004 vehicle that is parked and hasn't run for almost a year? No one. Use a little common sense people. When questioned about it it takes 3 phone calls and an email to get a response and they refuse to listen and keep saying "that's not what the very detailed notes say". They would not share those notes with me. After 20 years of being with state farm I have left. I should have left when the agency was sold just like many others did. Update: Ms Keen, it is very clear from your response and your email that you were not listening during our conversation. That was and is the issue, not your "processes". You made some very inappropriate comments to me personally that were not only unprofessional but unwarranted especially considering this was not the first issue I've had with your agency. I suggest in the future, in order to retain your clients you try to listen to thier concerns before passing judgement on them. I'm sure you have received the notice of cancelation from my new agency so I consider this matter closed."

"Lindsey and her entire team are very knowledgeable, friendly, and accommodating! After shopping around trying to keep my insurance local, Lindsey came in with an extremely competitive rate with exceptional coverage! She is a welcome addition to our community! I highly recommend reaching out for a quote for whatever your insurance needs may be!"